Help & FAQ

Drivekool Related

What is Drivekool?

Drivekool is an e-commerce portal which focuses on giving you a best possible user experience of booking a driving slot with any driving schools in your neighbourhood. You don't need to waste your time in searching and visiting various driving schools to find out the best one. You can search driving schools based upon your convenient time, car you want to learn and various other parameters and book the slot anywhere & anytime.

Should I be a registered member of Drivekool for booking a slot?

No, registration is optional. You can book a slot without registering with Drivekool.

Does Drivekool own any driving schools?

No, Drivekool doesn't own any driving schools. Drivekool works the way other sites like flight ticket booking sites or bus ticket booking sites work.

What are the benefits of booking from Drivekool?

You can book driving classes from anywhere 24x7.
Zero booking fee.
Free pick & drop service.
User's review & ratings.
Pick the best driving school nearby.
Professional service & 24*7 customer care support.
Excellent user experience.

Booking & Training Related

What is the duration of the training?

Different driving schools offer different plans. You can pick and choose the driving school purely as per your convenience and the rating of driving school. They mostly do provide 30 or 60 minutes training per day.

What is the advantage of booking the slot with Drivekool?

Drivekool is India's#1 online driving school booking portal and therefore you will get the number of parameters which helps you to pick the best driving school in your locality. Below are some more advantages in booking the slot with us:

You can choose the driving schools in near-by location.
You can book your slot online, on call or in person all these with zero booking fee.
You can choose your favorite car.
You will get free pick up and drop service.

Can I re-schedule or cancel my booking?

Yes, but you need to inform us 24 hours prior. You need to provide your booking id and email id on cancel booking form. You will be acknowledged with an SMS in either of these cases.

Will I receive a confirmation for my booking?

Yes, once you book your slot immediately you will be acknowledged with an confirmation SMS and email. You can still write us at support@drivekool.com for any further clarification.

Does booking online cost me more?

No, we charge same amount of the money that you end up paying to driving schools without you having to bargain with them. You get value added service rendered with high degree of professionalism through Drivekool.

Who do I need to contact in case of any issues?

You can call our customer care executives who try to intervene and resolve any issues that you may face with driving schools.

Can I choose the time slot as per my convenience?

Yes, you can choose the driving schools based on the parameters like car type, duration of training, slot timing etc. We aim to provide the best driving school in your locality.

What am I going to learn in 10 days driving learning course?

Please click here to know more as to what to expect from the course.

I want to learn driving. What is the process?

Great, you can either book your slot online or you can also book on call. You can reach us at at +91-88-8033-1111. The moment driving classes are booked you will be acknowledged with an SMS and email with complete details that includes driving school details. Our executives remain in touch with you and driving schools until exact date and time is agreed upon to start training. Driving school instructor comes to your door to pick, train and the drop you at the same place.

Payment Related

Do I need to pay anything advance to book the slot?

Not necessarily, however we strongly recommend to make the online payment to drivekool in order to get 100% service guarantee.

What payment options do I have?

You can make the payment through credit card, debit card, internet banking etc.

Would I be getting any refund in case anything goes wrong?

Driving schools currently do not offer refund in general however it is driving school specific term. Drivekool doesn't charge anything to customers and hence Drivekool will not be liable to pay anything to customer. However Drivekool makes all the efforts to resolve any issue if it arises.